1. What We Do
  2. »
  3. Underground Infrastructure Directorate
  4. »
  5. Report a Damage

Report a Damage

Section 4100 of Title 19 of the California Code of Regulations requires that an excavator causing or discovering damage must file a report immediately, and in no case longer than two hours, after learning of the damage.

Damage types that must be reported:

  • Damage to natural gas or hazardous liquid pipeline subsurface installation whether or not the damage results in the escape of any flammable, toxic, or corrosive gas or liquid
  • Damage to high priority subsurface installation of any kind
  • Damage causing injury that requires treatment at a facility that provides medical services, such as a clinic or hospital
  • Damage causing fatality
File a Damage Report

Please have the following information available to the extent it is known:

  • Your contact information
  • The damage location
  • The type of subsurface installation
  • The approximate date and time the damage occurred
  • Whether there was an injury or fatality
  • Whether the damage caused a fire or evacuation
  • The type of tool you were using when you discovered the damage

Utility Infrastructure Damage Information Sheet:

More Information